C5hbet Terms and Conditions — Clear Rules for Playing with Confidence

These Terms and Conditions ("Terms") govern the relationship between the c5hbet ("Platform", "we") and you ("User", "Player") regarding the use of all services made available on c5hbet.best, including Sports Betting, Live Casino, slots, poker, and other digital entertainment products.

By creating an account, making a deposit, or using any feature of c5hbet, you expressly confirm that you have read, understood, and agree to these Terms. If you do not agree with any provision contained herein, please do not use the platform's services.

These Terms constitute the entire agreement between you and c5hbet and supersede any prior agreements, whether verbal or written, on the same subject matter.

To create and use an account at c5hbet, you must meet all of the following requirements:

• Be at least 18 years of age of age on the date of registration;
• Be a resident of Brazil and hold a valid CPF in good standing with the Receita Federal;
• Not be on any self-exclusion list from other betting platforms and not have been previously banned from c5hbet for violating these Terms;
• Not be an employee, partner, or first-degree relative of an employee or partner of c5hbet or any of its game providers;
• Act on your own behalf and not represent third parties without formal authorization.

By creating your account, you confirm that you meet all of the requirements above. Providing false information regarding eligibility will result in immediate account closure and the freezing of any pending withdrawal balance pending the outcome of an internal investigation.

Registration on c5hbet is free and allows only one account per person. The use of multiple accounts by the same user — identified by CPF, email address, phone number, IP address, or device — is strictly prohibited and will result in the closure of all accounts involved and the forfeiture of any bonuses.

During registration, you must provide accurate, complete, and up-to-date information. c5hbet will carry out an identity verification process (KYC — Know Your Customer) that may include:

• Official government-issued photo ID (national ID card, driver's license, or passport);
• Proof of address issued within the last 90 days;
• Selfie with your ID document for identity confirmation;
• Additional documents as required by the account's risk assessment.

You are responsible for keeping your password confidential and for all activity carried out on your account. c5hbet never asks for passwords by email, chat, or any other channel. In the event of unauthorized access, notify support immediately.

C5hbet accepts the following deposit methods exclusively in BRL (Brazilian Real):

C5hbet does not charge fees on deposits. Any charges imposed by financial institutions are the user's responsibility. Deposits made by third parties are not accepted — the payment method holder must match the c5hbet account holder.

To request a withdrawal on c5hbet, the user must have completed identity verification (KYC) and use a withdrawal method held in the same name as the deposit method. Withdrawals will be processed preferably through the same channel used for the deposit.

Pix withdrawals are processed within 15 minutes, 24 hours a day, 7 days a week — including national holidays. Withdrawals exceeding R$ 50,000.00 in a single transaction may be subject to additional verification and an extended processing time of up to 48 hours.

C5hbet does not charge fees on Pix withdrawals. The full amount is credited directly to the Pix key registered by the user. A withdrawal request can be cancelled by the user within 30 minutes of submission, directly from the account area.

C5hbet offers bonuses and promotions to its users subject to the specific conditions of each offer. The general rules below apply to all promotions unless otherwise stated in the individual bonus terms:

• Each user is entitled to the welcome bonus once only, on the first account created with their CPF;
• The bonus is credited after the first qualifying deposit and may only be used within the c5hbet platform;
• The standard rollover of the welcome bonus is 30x the bonus amount on valid bets within 30 days;
• Voided, cancelled, or settled bets on events with odds below 1.50 do not count toward the rollover;
• Bonuses not redeemed within the stipulated period are automatically cancelled with no replacement.

C5hbet reserves the right to cancel bonuses in cases of abuse, use of multiple accounts, betting on both sides of an event, or any practice that constitutes bad-faith exploitation of promotions. The final decision on bonus eligibility rests solely with c5hbet.

Sports Betting at c5hbet covers a wide range of sports, including football (Brasileirão Série A, Copa do Brasil, Libertadores, European leagues), MMA/UFC, basketball NBB, volleyball, e-sports (CS2, Free Fire, LoL), and much more.

The following general rules apply to all Sports Betting:

• The odds displayed at the time of bet confirmation are the final odds — any subsequent changes do not affect bets already placed;
• Bets placed on canceled or permanently suspended events are refunded to the account balance at odds of 1.0;
• C5hbet reserves the right to limit the maximum bet amount on specific events or markets without prior notice;
• Live (in-play) bets are subject to confirmation delays. A live bet is only valid once confirmation is displayed on screen;
• Obvious odds errors caused by a technical failure may be voided by c5hbet, with a full refund issued to the bettor;
• Cash Out is available on selected markets and can be partial or full. The Cash Out value is calculated in real time and may change until confirmed.

C5hbet offers Live Casino, slots, poker, and crash games operated by internationally licensed providers, including Evolution Gaming, Pragmatic Play, Pragmatic Live, NetEnt, Playtech, and others. All random-outcome games use Random Number Generators (RNG) certified by independent laboratories.

Game-specific rules are set by the provider and are available within the game itself. In the event of a technical failure during a game session:

• If the round was fully processed by the server, the result stands regardless of any display error on the client side;
• If the round was not processed by the server, the full amount wagered is returned to the account balance;
• Poker games interrupted by a technical failure are handled in accordance with the rules of the specific tournament or table.

C5hbet may temporarily suspend specific games for maintenance, updates, or at the provider's request. In such cases, any bets in progress will either be honored or refunded based on the status of each game.

The following practices are strictly prohibited on c5hbet and may result in immediate account closure and balance freeze:

• Creating multiple accounts to gain advantages on bonuses or promotions;
• Use of bots, automated scripts, artificial intelligence, or any software to automate bets or gameplay;
• Colluding with other players at poker tables or Live Casino;
• Money laundering or using the platform for any illicit financial activity;
• Betting on both sides of the same event using different accounts to guarantee profit regardless of the outcome;
• Sharing your account with third parties or selling account access;
• Attempting to exploit bugs or technical errors on the platform for financial gain;
• Providing false information during registration or the KYC verification process.

C5hbet employs fraud detection systems and continuously monitors for anomalous behavior. Any investigation may result in a temporary withdrawal hold until it is concluded, without constituting harm to good-faith users.

Users may request voluntary account closure at any time by contacting customer support. Upon closure:

• Available balance (real money, excluding bonuses) will be transferred to the registered withdrawal method within up to 5 business days;
• Bonus funds with pending rollover are cancelled without refund;
• Open bets are settled normally and the outcome credited to the withdrawal balance;
• The CPF linked to the closed account cannot be used to create a new account for 30 days.

C5hbet may close or suspend accounts without prior notice in the cases described in Section 9 (Prohibited Conduct), by judicial or regulatory order, or when fraud risk is identified. In cases of closure due to Terms violations, bonus balances are canceled and real-money balances are held pending completion of the investigation.

C5hbet is committed to promoting responsible gambling. The platform offers the following free self-control tools, available to any user at any time:

• Deposit limits: configurable daily, weekly, or monthly — effective immediately upon activation, with reductions subject to a 24-hour cooling-off period;
• Bet and loss limits: configurable per session or per period;
• Temporary self-exclusion: periods of 24 hours, 7 days, 30 days, or 90 days with immediate activation;
• Permanent self-exclusion: permanent account closure with no possibility of reopening the same account;
• Session alerts: configurable notifications based on continuous play time.

The platform is available exclusively to users aged 18 and over. If you notice signs of problem gambling in yourself or someone close to you, visit our Responsible Gambling for specialized support resources.

C5hbet processes your personal data in accordance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). The information collected is used exclusively for:

• Identity verification and fraud prevention;
• Processing of deposits and withdrawals;
• Communications about your account, bets, and promotions;
• Compliance with legal and regulatory obligations;
• Continuous improvement of the platform's services.

Users' personal data is never sold or shared with third parties for commercial purposes. Sharing required for service operation — such as with payment processors and game providers — is carried out under confidentiality agreements and within the permissions established by the LGPD. For more details, see the Privacy Policy complete c5hbet.

C5hbet provides its services "as is" and does not guarantee uninterrupted platform availability. c5hbet's liability is limited to the value of the available balance in the user's account at the time of any proven technical failure.

C5hbet is not liable for:

• Financial losses resulting from the user's own betting decisions;
• Internet connection failures on the user's end;
• Unauthorized account access resulting from the user's failure to safeguard their credentials;
• Outages caused by scheduled maintenance with advance notice published on the platform.

C5hbet may revise these Terms at any time. Material changes will be communicated to the user at least 7 days in advance through:

• Email address registered to the account;
• Prominent notification upon accessing the platform;
• Publication of the updated version on this page with the effective date indicated.

Continued use of the platform after the notice period implies acceptance of the updated Terms. If you do not agree with the changes, you may close your account before the effective date without penalty and withdraw your available balance.

These Terms are governed by Brazilian law. Any dispute not resolved amicably will be submitted to the jurisdiction of the courts of São Paulo, State of São Paulo, Brazil, to the exclusion of any other jurisdiction, however privileged.

The invalidity or unenforceability of any clause in these Terms does not affect the validity of the remaining clauses, which continue in full force. c5hbet's failure to enforce any provision does not constitute a waiver of its right to do so in the future.

For questions, complaints, or requests related to these Terms, please contact c5hbet support by email at suporte@c5hbet.best or via live chat, available 24 hours a day, 7 days a week.